PRIVACY POLICY
Website: https://myfitnessadda.online/
Company Name: Fitness Wala Adda
Jurisdiction: Haryana, India
Last Updated: 10/04/2026
This Privacy Policy (“Policy”) describes how Fitness Wala Adda (“Company”, “we”, “our”, “us”) collects, uses, processes, stores, and protects personal information of users (“User”, “Customer”, “you”, “your”) who access or use the website https://myfitnessadda.online/ (“Website”).
This Privacy Policy applies to all visitors, customers, and users who access the Website or purchase products including Dry Fruits, Grocery, Achar (Pickle), Nutrition Products, and other offerings available on the Website.
By accessing this Website, submitting information, or making purchases, you consent to the collection and use of information in accordance with this Privacy Policy.
This Policy is drafted in compliance with applicable Indian laws including:
- Information Technology Act, 2000
- Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- Consumer Protection Act, 2019
- Consumer Protection (E-Commerce) Rules, 2020
- Digital Personal Data Protection Act, 2023 (India)
- Applicable Cyber Laws of India
1. Information We Collect
Fitness Wala Adda collects personal and non-personal information to provide services and process orders efficiently. The information collected may include:
Personal Information
We may collect the following personal details:
- Full Name
- Mobile Number
- Email Address
- Billing Address
- Shipping Address
- City and State
- PIN Code
- Order Details
- Payment Information (processed securely via payment gateway)
This information is collected when you:
- Place an order
- Register on website
- Fill contact form
- Subscribe to newsletter
- Request callback
- Contact customer support
Non-Personal Information
We may automatically collect:
- IP Address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on website
- Referral URLs
- Cookies and tracking data
This information helps improve website performance and user experience.
2. How We Use Your Information
Fitness Wala Adda uses collected information for the following purposes:
- Processing orders
- Delivering products
- Customer support
- Order confirmation communication
- Shipping updates
- Refund processing
- Improving website functionality
- Preventing fraud
- Marketing and promotional communication
- Legal compliance
- Business analytics
We do not use personal data for unlawful purposes.
3. E-Commerce Data Usage
When you purchase products such as Dry Fruits, Grocery, Achar, Nutrition Products, your information is used for:
- Order processing
- Delivery coordination
- Invoice generation
- Payment verification
- Customer communication
- Returns and refund handling
Fitness Wala Adda does not store card details. Payments are processed through secure third-party payment gateways.
4. Cookies and Tracking Technologies
The Website uses cookies and similar technologies to enhance user experience. Cookies help us:
- Remember user preferences
- Track user activity
- Improve website performance
- Provide relevant content
- Analyze traffic
Users may disable cookies through browser settings. However, some Website features may not function properly.
5. Data Sharing and Disclosure
Fitness Wala Adda does not sell or rent personal information. However, information may be shared with trusted third parties for operational purposes including:
- Courier partners
- Payment gateways
- IT service providers
- Customer support tools
- Legal authorities (if required)
All third parties are obligated to protect user information.
We may disclose personal data:
- When required by law
- To comply with legal process
- To prevent fraud
- To protect company rights
- To enforce terms and policies
6. Data Security Measures
Fitness Wala Adda implements reasonable security practices in accordance with the Information Technology Act, 2000 and SPDI Rules 2011 to protect user information.
Security measures include:
- Secure server hosting
- SSL encryption (where applicable)
- Restricted access to data
- Payment gateway security
- Firewall protection
- Monitoring for unauthorized access
Despite security measures, no internet transmission is completely secure. Users share information at their own risk.
7. Data Retention Policy
Fitness Wala Adda retains user information only as long as necessary for:
- Order fulfillment
- Legal compliance
- Business records
- Dispute resolution
- Customer support
After the retention period, data may be deleted or anonymized.
8. User Rights
Users have the following rights regarding their personal information:
- Right to access data
- Right to correct information
- Right to request deletion
- Right to withdraw consent
- Right to opt-out of marketing
- Right to request data update
Requests may be submitted via contact details provided below.
Fitness Wala Adda reserves the right to retain information where required by law.
9. Third-Party Links
The Website may contain links to third-party websites including payment gateways and external services. Fitness Wala Adda is not responsible for privacy practices of third-party websites.
Users are advised to review third-party privacy policies before sharing information.
10. Children’s Privacy
This Website is not intended for individuals under 18 years of age. Fitness Wala Adda does not knowingly collect personal information from minors.
If such data is identified, it will be deleted immediately.
11. Marketing Communication
Fitness Wala Adda may send promotional communication including:
- Offers
- Discounts
- Product updates
- New launches
- Service updates
Users may opt out anytime by contacting customer support.
12. Fraud Prevention and Cyber Security
Fitness Wala Adda monitors user activity to prevent:
- Fraudulent orders
- Payment abuse
- Data misuse
- Unauthorized access
- Bot activity
- Cyber attacks
Suspicious activity may lead to:
- Order cancellation
- Account suspension
- Legal action
Such acts may be reported under Information Technology Act, 2000 and applicable cyber laws.
13. Limitation of Liability
Fitness Wala Adda shall not be liable for:
- Data breach beyond reasonable control
- Third-party hacking
- Payment gateway failure
- Internet failure
- Unauthorized access due to user negligence
Users are responsible for maintaining confidentiality of their information.
14. Compliance with Indian Laws
This Privacy Policy complies with:
- Information Technology Act, 2000
- SPDI Rules, 2011
- Consumer Protection Act, 2019
- Consumer Protection (E-Commerce) Rules, 2020
- Digital Personal Data Protection Act, 2023
All data processing shall be governed by Indian laws.
15. Jurisdiction
Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of courts located in Haryana, India.
16. Changes to Privacy Policy
Fitness Wala Adda reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page.
Continued use of the Website shall constitute acceptance of revised policy.
17. Contact Information
For any privacy-related concerns or requests:
Fitness Wala Adda
Website: https://myfitnessadda.online/
Email: info@myfitnessadda.online
Phone: [Insert Phone]
Address: Haryana, India